- Waiving delivery charges.
- Absorbing alterations fees.
- Matching competitors prices.
- Removing the cost of assembly.
- Negotiating installation fees.
- Free gift-wrap.
Many times a commissioned sales person can give up "points" or part of their commission and pass it on to the consumer by lowering the price of an item to make a sale.
An hourly paid sales associate may not care if you buy unless of course their superior happens to be lurking around. However, throw in a sales contest where that same sales person might earn some extra money, and you will see an entirely different employee, one who is helpful and knows the power of negotiation.
Bottom-line: The commissioned sales force knows that a sale with less commission is better than no commission at all and that makes a good person to collaborate with if you plan to shop at their store again. How do you know if they are on commission? Ask them!
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