Cents-off
coupons are providing big bucks for scam artists who offer business
opportunity and work-at-home schemes featuring coupon certificate booklets
and coupon clipping services. Using the Internet to market these so-called
opportunities, fraudulent promoters are promising entrepreneurs, charity
groups and consumers earnings of "hundreds per week" and "thousands
per month" simply by selling coupon certificate booklets or cutting
coupons at home. The fact is that consumers and manufacturers are getting
clipped in these costly and deceptive coupon capers.
There's
only one legitimate way to use a coupon: Cut it out of the newspaper
or other source and use it toward the purchase of the designated product.
A coupon is meant to be used only by the consumer who buys the product
for which the coupon is printed. Selling or transferring coupons to
a third party violates most manufacturers coupon redemption policies
and usually voids the coupon.
Coupons
are big business: More than 3,000 manufacturers distribute nearly 330
billion coupons worth an estimated $280 billion every year in an effort
to help consumers save money. Indeed, it is thought that 77 percent
of American households use some eight billion coupons to save $4.7 billion
on their grocery bills.
Yet, fraudulent
promoters are making money marketing and misrepresenting coupon-based
business opportunities to unwary consumers and even savvy organizations.
Among the
victims are:
- would-be
entrepreneurs trying to run a business from home, people with otherwise
limited income opportunities, and people just trying to make a living,
who are losing savings and time and effort;
- charity
groups, lured into selling coupon certificate booklets as fund raisers;
and
- consumers
who are dealing with complicated forms involving difficult procedures
and handling fees to receive the same coupons manufacturers give away
for free.
Here
is how the coupon scams work:
Coupon
Certificate Booklet Scams
A promoter sells an investor a business opportunity selling coupon certificate
booklets. The investor is supposed to sell the booklets to consumers
for $20 to $50 each. The booklets contain 20 to 50 certificates, each
of which can be redeemed for $10 worth of grocery coupons. That makes
each booklet worth between $200 and $500 in coupons. To redeem the certificates
for coupons, the consumer must complete and mail a form, select 30 to
50 products from a list and include a self-addressed, stamped envelope
and a processing fee.
In theory,
the investor should make big profits selling the booklets to consumers.
And consumers should save big money by using the coupons when they buy
the groceries. In reality, though, the promoter is the only one who
makes money.
Investors
who spend several hundred to several thousand dollars to buy the certificate
booklet distributorship lose money because inflated earnings claims
never pan out. Consumers who pay out substantial processing fees and
postage for coupons lose money because they can clip coupons for themselves
from their newspaper. To redeem $500 worth of certificates, for example,
a consumer might pay postage and processing fees of over $100. And everyone
loses on false claims that coupons have no expiration date: Only a tiny
share of coupons issued by manufacturers have no expiration date.
Coupon
Clipping Scams
A related scam centers on coupon clipping. Promoters make overblown
promises about the income or profit potential for consumers working
at home clipping coupons. These claims certainly sound appealing, but
they are unsubstantiated at best and bold lies at worst. Making money particularly
hundreds per week and thousands per month isn't that easy. Success generally
requires hard work.
Sometimes,
fraudulent promoters use coupons clipped by consumers to fill orders
from other consumers who redeem the coupon certificates. Many manufacturers
have policies that do not allow coupons to be transferred. That is,
the coupons that are being sold may not be redeemed by the retailer
or manufacturer.
Coupon
Scheme Clues
You can avoid losing your money to a bogus work-at-home coupon opportunity.
Listen for these tell-tale tactics:
- Guarantees
of big profits, high income or amazing savings in a short time.
- Claims
that no risk is involved.
- Lots
of pressure to act now.
- Claims
that this is a hot, cant miss opportunity.
Still tempted
to get involved in a coupon clipping venture through an ad in the newspaper,
a magazine or on the Internet? Exercise caution. Ask questions and make
sure the answers add up.
- Ask
for details of the company's refund policy before you invest any money.
- Ask
for the total cost of the work-at-home program, including supplies,
equipment and membership fees. What will you get for your money?
- Find
out who will pay you, whether you'll be paid on salary or commission,
and when you will get your first paycheck.
- Get
all promises in writing. Any promises you hear should be written into
the contract you sign.
- Check
out the company with the consumer protection agency or Better Business
Bureau in your own area and in the city where the company is located.
These organizations can tell you whether other consumers have complained
about the work-at-home program that interests you. Its not fool-proof,
but it is prudent.
- Find
out all the costs and fees associated with getting the coupons and
then do the math. Often, in addition to buying the coupon certificates,
you'll have to pay hefty postage and processing fees.
Where
to Complain
If you have been or are involved in a coupon certificate or coupon clipping
business opportunity that isn't making good on its promises, contact
the company and ask for a refund. Let the company know you plan to notify
officials about your experience. If you cant resolve the dispute with
the company, you may want to turn to one of these organizations for
help:
- The
advertising manager of the publication that ran the ad. The manager
should be interested in the problems you've had with the company.
- Your
local Postmaster. The US Postal Service investigates fraudulent mail
practices.
- The
Attorney Generals Office in your state or the state where the company
is located.
The FTC
works for the consumer to prevent fraudulent, deceptive and unfair business
practices in the marketplace and to provide information to help consumers
spot, stop and avoid them. To file a complaint or to get free information
on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP
(1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing,
identity theft and other fraud-related complaints into Consumer Sentinel,
a secure, online database available to hundreds of civil and criminal
law enforcement agencies in the U.S. and abroad.
FEDERAL
TRADE COMMISSION FOR THE CONSUMER 1-877-FTC-HELP www.ftc.gov
The
FTC works for the consumer to prevent fraudulent, deceptive and
unfair business practices in the marketplace and to provide information
to help consumers spot, stop and avoid them. To file a
complaint or to get free
information on consumer issues, visit
www.ftc.gov
or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.
The FTC enters Internet, telemarketing, identity theft and other
fraud-related complaints into
Consumer Sentinel,
a secure, online database available to hundreds of civil and criminal
law enforcement agencies in the U.S. and abroad.